If you are not completely satisfied with your item, you may return it to us within 14 days of receipt of the goods for an exchange or a refund.

In order to return your item:

Please email support@creative-it.ie to receive a Returns Authorisation (RA).
Ensure your item is in its original packaging with any warranty labels and other relevant documents enclosed.
Write the Returns Authorisation (RA) Number on the outside of the package.
Return* your item to:
Creative IT
Fitzroy House
Castle Street
Co. Westmeath
N91 H73C
* We strongly recommend that you fully insure your package that you are returning. We suggest the use of a carrier that can provide you with a proof of delivery.

Returns will take approximately 3 working days to process once the goods have arrived.