Every refurbished device sold in Ireland gets a grade, but how that grade is named varies wildly between sellers. We call them what they are — New, Grade A+, Grade A, Grade B, Grade C — so you know exactly what you’re buying before you click Add to Cart.
Every device goes through the same inspection by our in-house team in Mullingar before it gets graded. Worn parts are replaced. Faults are fixed. Then we test everything.
Tested under load. Worn cells replaced. Phones over 85% original health pass; below that, the battery is swapped before sale.
Pixel test, brightness, touch response, dead pixels, screen burn-in. Failed displays replaced with same-grade or better panels.
Front, rear and depth cameras tested. FaceID, TouchID, fingerprint readers, proximity sensors, accelerometer, gyroscope.
USB, USB-C, Lightning, headphone jack, HDMI, SD card slot. Wi-Fi, Bluetooth, cellular bands tested live.
Top, bottom and earpiece speakers tested through full frequency range. Microphone tested in call recordings.
Power, volume, ringer, home button, action button. Tactile response checked, stuck or worn switches replaced.
Factory reset, latest OS version, activation lock cleared, MDM removed, certified clean of previous owner data.
Front, back, edges and screen examined under bright light. Marks documented. This is what determines the grade.
All grades pass the inspection above. All carry the same 12-month warranty. The grade only tells you what the device looks like.
Sealed by the manufacturer, never opened, never used. Full original packaging, accessories and warranty paperwork. As-new in every respect.
Indistinguishable from new in everyday use. The device passed through a process that means it can’t be sold as new — opened packaging, brief shop demo, returned-but-unused, factory refurbished by the manufacturer — but cosmetically and functionally it’s as good as new.
Our most common grade and the best balance of price and condition. Possible faint cosmetic marks — small scuffs, light surface scratches, faint edge wear — only noticeable on close inspection under bright light. From a normal viewing distance the device looks new.
Clearly used. Scratches, nicks or wear on the casing visible from arm’s length. Screen and frame remain solid and functional. The biggest discount available on refurbished stock and a smart pick if you care more about price than appearance.
Heavily used cosmetically. Significant scratches, dents, edge wear or marks visible across the device. Fully functional and warranted — cosmetic only. Our lowest price when available and ideal if you’re putting it in a case anyway.
All grades work the same. Pick based on what matters most to you.
If the device is going to be visible (your daily phone, your work laptop in meetings) and you want zero compromises on appearance, Grade A+ is the sweet spot. Practically indistinguishable from new at a real discount.
Our most common grade and the smartest spend. Looks essentially new in normal use, costs significantly less than A+. The grade we buy ourselves.
If the device is going straight into a case or sleeve, you’ll never see the cosmetic marks anyway. Grade B is a fully functional device at a real discount — just don’t expect to wow anyone with how it looks.
Same performance, same warranty, biggest discount. Looks visibly used but works perfectly. Ideal for kids’ devices, second-line work kit, or a stop-gap while saving for the device you really want.
Plenty of refurbished sellers call their lowest grade “Good” because it tests better on conversion. We don’t. If something is Grade C, we call it Grade C. The grade is on every product page, the photos show the actual stock condition, and the description is honest.
That’s how we’ve sold refurbished tech for 15+ years to 3,500+ Irish customers on Trustpilot and we’re not changing it. You should know what you’re buying before you click Add to Cart, not after the box arrives.
No. Every grade passes the same 40-point inspection. Battery, display, processor, ports, cameras, speakers — all tested to the same standard. The grade is purely about how the device looks.
No. Every grade gets the same 12-month warranty. If something fails during that period, we replace or refund regardless of whether you bought a Grade A+ or Grade C.
The main product photos are typically representative shots of the model. For Grade B and C devices, we’ll often include an additional photo showing the actual cosmetic condition you’ll receive. If in doubt, ask — we can WhatsApp you a photo of the specific unit before you order.
Then it doesn’t meet our grading standard and we want it back. Return it within 14 days for a full refund — we’ll cover return postage. We’ve graded thousands of devices but if we ever get one wrong, we make it right.
From your perspective: nothing. Both are cosmetically pristine and fully tested. Internally they have different sources — Ex-Demo was briefly used in a shop display, Factory Refurbished came back to the manufacturer and was checked over — but the end-state is the same. We grade both as Grade A+ because that’s what you’ll experience.
No. Some products are only available in one or two grades depending on what supply we have. The condition pill on each product page shows the grades actually available for that specific device.
Yes — within 14 days. Bring it back, pay the difference, take the higher-graded device home. No restocking fees.
Yes — if you’re trading in a device, we’ll inspect and grade it on the spot using the same criteria. Then we’ll quote part-exchange based on what we’ll be able to sell it for.
Pick a category, pick a grade. Every device tested, every grade warrantied, every condition described honestly.
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