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HP EliteOne 840 G9 i5-12500 | 8GB RAM | 512GB-NVMe | Windows 11 Pro 23.8″ | FHD IPS touch | WLAN | BT | CAM

4.8 / 5 on Trustpilot · 3,500+ reviews
Condition Grade A+ What does this mean? → Ships from Warehouse What does this mean? →
Out of stock Notify me when back →
SKU: 2383724D2 Category:
Original price was: €1,099.00.Current price is: €989.00.
Save €110.00 (10%) vs new

Out of stock

Or pay 3 monthly from €330.00 with Klarna humm
  • 12-month warranty On every device
  • Free shipping On orders over €100
  • 14-day returns No questions asked
  • Tested by experts 40-point inspection
Description

Your refurbished device

Refurbished products are up to 40% cheaper than new and a far more sustainable choice. Every device comes with our 12-month warranty and a 14-day return policy — no questions asked.

HP EliteOne 840 G9 i5-12500 | 8GB RAM | 512GB-NVMe | Windows 11 Pro 23.8″ | FHD IPS touch | WLAN | BT | CAM

Be there even when you’re not
The HP EliteOne 840 AiO empowers your team to be at their best with experiences that delight users and IT. Featuring a new sleek design, the latest Intel® processor[2], and packed with a new set of premium collaboration tools powered by HP Presence[3], it’s ready for all your demanding projects and virtual conferences.

Grading & condition explained

Every device we sell goes through a 40-point inspection by our in-house team in Mullingar. Worn batteries replaced, scratched screens renewed, faulty buttons fixed. Battery, display, camera, ports and speakers all tested.

Then we grade purely on cosmetics. Performance is identical across grades — the difference is how the device looks, not how it works. Every grade carries the same 12-month warranty.

New
Brand new in sealed packaging. Never used. Full original accessories and warranty.
Grade A+ — Pristine
Looks and feels new. Includes never-used returns, ex-demo units (briefly used in a shop), and factory-refurbished stock from the manufacturer. Indistinguishable from new in everyday use.
Grade A — Excellent
Refurbished and fully tested. Possible minor cosmetic marks, only noticeable on close inspection under bright light. Our most common grade and the best balance of price and condition.
Grade B — Good
Visible signs of use — scratches, nicks or wear on the casing. Cosmetic only, fully functional, biggest discount on refurbished stock.
Grade C — Fair
Heavy signs of use. Cosmetic only, fully functional. Our lowest price when available — ideal if budget matters more than appearance.

We’re straight with you on grading. If something’s a Grade B, we call it Grade B — we don’t soften the language. The grade is on every product page and the photos show the actual stock condition.

Where does this ship from?

Every unit we sell lives in one of two places before it gets to you. We tell you up-front so you can plan around it.

Mullingar Shop
Stock sitting in our shop in Mullingar, ready to grab and ship the same day you order.
Delivery: 1–2 working days anywhere in Ireland.
Store collection: Same day — usually within an hour of order confirmation. We’ll send a text when it’s ready.
Warehouse
Stocked at one of our warehouses. QA-tested in our Mullingar workshop before it ships.
Delivery: 2–3 working days anywhere in Ireland.
Store collection: 2–3 working days (we’ll text you the moment it’s ready in Mullingar).

Either way, every device gets a 40-point inspection in our Mullingar workshop before it goes out, and carries the same 12-month warranty.

Frequently asked questions

What does refurbished mean?

A refurbished device has been professionally tested, repaired where needed, and certified to work like new. It's not a "used" device — it's a renewed one.

What warranty do I get?

Every device comes with a 12-month warranty. If anything fails during that period, we replace or refund it.

What if I change my mind?

You have 14 days from delivery to return it for a full refund — no questions asked.

How long does shipping take?

Order before 3pm Mon-Fri for next-day delivery to most of Ireland. Free shipping on orders over €100.

Can I pay in instalments?

Yes — we offer Klarna and Humm, so you can split the cost into 3 monthly payments at checkout.

Customer reviews 3,500+ on Trustpilot

Key specs

BrandHP
ConditionGrade A+
Idle StatesYes
Processor familyIntel® Core™ i5
Processor modeli5-12500
Processor manufacturerIntel
Processor cores6
Processor threads12
Processor boost frequency4.6 GHz
Processor cache18 MB
CPU configuration (max)1
Processor cache typeL3
Processor generation12th Generation
Memory TypeDDR5-SDRAM
RAM8 GB
Memory slots1
Number of free internal memory expansion slots1
Maximum internal memory64 GB
Memory slots typeSO-DIMM
Memory layout (slots x size)1 x 8 GB
Intel Stable Image Platform Program (SIPP)Yes
Total storage capacity512 GB
Storage mediaNVMe SSD
Number of storage drives installed1
Screen Size23.8"
Operating system installedWindows 11 Pro
Audio systemB&O PLAY
Keyboard includedYes

Display

Anti-glare screenYes
Display diagonal60.5 cm (23.8")
Display diagonal (metric)60.5 cm
TouchscreenYes

Connectivity

Bluetooth versionYes
Combo headphone/mic portYes
Ethernet LAN (RJ-45) ports1
Ethernet LAN data rates10,1000,100 Mbit/s
HP Support AssistantYes
Top Wi-Fi standardWi-Fi 6E (802.11ax)
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity2
USB 3.2 Gen 2 (3.1 Gen 2) Type-A ports quantity3
USB 3.2 Gen 2 (3.1 Gen 2) Type-C ports quantity1
USB 3.2 Gen 2x2 Type-C ports quantity1
Wi-FiYes
Wi-Fi standardsWi-Fi 6E (802.11ax)
WLAN controller manufacturerIntel
WLAN controller modelIntel Wi-Fi 6E AX211

Camera & sensors

Built-in cameraYes
HP front cameraHP Webcam 5MP
HP speaker typeHP Dual Speakers
Number of speakers2
Speakers manufacturerBang & Olufsen

Physical & graphics

Colour gamut72%
Depth (with stand)238 mm
Discrete graphics adapterNo
Discrete graphics cardNo
Discrete graphics card modelNot available
Form factorAll-In-One
Graphics CardNo
Height (with stand)558.1 mm
On-board GPU manufacturerIntel
On-board graphics cardYes
On-board graphics card familyIntel® UHD Graphics
On-board graphics card modelIntel UHD Graphics 770
Package depth186 mm
Package height675 mm
Package weight12.5 kg
Package width628 mm
RGB colour spaceNTSC
Sustainable technologies and materialsOcean-bound plastic in speaker enclosure; 40% post-consumer recycled plastic; 30% ITE-derived closed loop plastic; Low Halogen; 80 Plus® Platinum power supplies available
Weight9.26 kg
Weight (with stand)8.96 kg
Width (with stand)539.6 mm

Other specs

AC adapter frequency50 - 60 Hz
AC adapter input voltage100 - 240 V
Antenna type2x2
Bus typeDMI4
Chassis typeAll-in-One
Country of originChina
Embedded options availableNo
Enhanced Intel SpeedStep TechnologyYes
Execute Disable BitYes
Harmonized System (HS) code8471410000
HP GTIN (EAN/UPC)196548998166
HP Management toolsHP Client Catalog (download); HP Driver Packs (download); HP Image Assistant (download); HP Client Management Script Library (download); HP Connect for Microsoft Endpoint Manager; HP Manageability Integration Kit (download); HP Patch Assistant (download); HP CECP Enabled Configuration
HP Security toolsTrusted Platform Module TPM 2.0 Embedded Security Chip shipped with Windows 10 (Common Criteria EAL4+ Certified)(FIPS 140-2 Level 2 Certified); HP Sure Start; HP Secure Erase; HP Sure Click; HP Sure Sense; Absolute Persistence module; HP Sure Admin; HP BIOSphere Gen6; HP Client Security Manager Gen7; HP Tamper Lock; HP Sure Run Gen6; HP Sure Recover Gen6; HP Plarform Certificate; Seamless Firmware Update Service; Secured-COre PC Disable; Windows Hello Enhanced SIgn-in Security (ESS) Enable
HP segmentBusiness
Intel 64Yes
Intel Trusted Execution TechnologyYes
Intel Virtualization Technology (VT-x)Yes
Intel Virtualization Technology for Directed I/O (VT-d)Yes
Intel VT-x with Extended Page Tables (EPT)Yes
Low halogenYes
Motherboard chipsetIntel Q670
Number of SSDs installed1
Operating relative humidity (H-H)10 - 90%
Operating temperature (T-T)10 - 35 °C
Optical Driveno odd
Pre-installed softwareHP Notifications; HP PC Hardware Diagnostics UEFI; HP Support Assistant; HP Connection Optimizer; HP Privacy Settings; HP PC Hardware Diagnostics Windows; HP Desktop Support Utilities; MyHP; HP QuickDrop; HP Easy Clean; Touchpoint Customizer for Commercial; HP Easy Clean Keyboard Driver; HSA Fusion for Commercial; HSA Telemetry for Commercial
Product seriesEliteOne 840 G9
SSD interfacePCI Express
Sustainability certificatesENERGY STAR, TCO
Sustainability complianceYes
Total megapixels5 MP
Total SSDs capacity512 GB
Trusted Platform Module (TPM)Yes
Trusted Platform Module (TPM) version2.0
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Refurbished, properly

What 'refurbished' means at Creative IT

40-point inspection

Every device is tested across 40+ checkpoints: battery health, display, ports, speakers, cameras, performance.

Parts replaced as needed

Worn batteries, scratched screens, faulty buttons — all replaced before sale. No shortcuts.

Refurbished in Ireland

By our in-house team in Mullingar — not a faceless overseas warehouse you can't reach.

12-month warranty

Every device backed by us. If it fails within a year, we replace or refund — no quibbles.

Our grading system

New, A+, A, B or C — performance is always the same

Every device is graded on cosmetic condition only. Internally they all hit the same performance bar — the grade just reflects how it looks. Every grade carries the same 12-month warranty.

New

Sealed

  • Brand new, in original packaging
  • Never used or opened
  • Full manufacturer accessories
A+

Pristine

  • Looks and feels new
  • Ex-demo or factory refurbished
  • Indistinguishable from new
A

Excellent

  • Near-new condition
  • Minor marks only on close inspection
  • Our most common grade
B

Good

  • Visible signs of use
  • Cosmetic only, fully functional
  • Biggest discount on refurbished
C

Fair

  • Heavy signs of use
  • Cosmetic only, fully functional
  • Lowest price when available
3,500+ Trustpilot reviews

What customers say about Creative IT

Trustpilot
Your impact

Choosing refurbished, you're saving the planet too

Buying this device refurbished instead of new saves approximately:

  • 74kgCO₂ emissions
  • 200kgraw materials
  • 1,400Lwater
Estimates based on industry averages for refurbished consumer electronics. Source: ADEME / European Refurbishers Association.
HP EliteOne 840 G9 i5-12500 | 8GB RAM | 512GB-NVMe | Windows 11 Pro 23.8" | FHD IPS touch | WLAN | BT | CAM Original price was: €1,099.00.Current price is: €989.00.
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