Dell Pro Max 16 MC16255 – Copilot+ PC – AMD Ryzen AI 7 PRO – 350 / up to 5 GHz – Win 11 Pro – RTX PRO 500 Blackwell – 32 GB RAM – 512 GB SSD SED, NVMe – 16″ 1920 x 1200 (Full HD Plus) – Gigabit Ethernet – Wi-Fi 7 – magnetite – BTP – with 3 Years Basic Ons

4.8 / 5 on Trustpilot · 3,500+ reviews
Condition New What does this mean? → Ships from Warehouse What does this mean? → Keyboard English UK What does this mean? →
SKU: WH3-12311259 Category:
3,052.66

Out of stock

Or pay 3 monthly from 1,018.00 with Klarna humm
  • 12-month warranty On every device
  • Free shipping On orders over €100
  • 14-day returns No questions asked
  • Tested by experts 40-point inspection
Description

Your refurbished device

Refurbished products are up to 40% cheaper than new and a far more sustainable choice. Every device comes with our 12-month warranty and a 14-day return policy — no questions asked.

Dell Pro Max 16 MC16255 – Copilot+ PC – AMD Ryzen AI 7 PRO – 350 / up to 5 GHz – Win 11 Pro – RTX PRO 500 Blackwell – 32 GB RAM – 512 GB SSD SED, NVMe – 16″ 1920 x 1200 (Full HD Plus) – Gigabit Ethernet – Wi-Fi 7 – magnetite – BTP – with 3 Years Basic Ons

Thin, powerful, and built for portability
The Dell Pro Max 16 combines performance and portability to deliver exceptional value. Powered by AMD Ryzen processors, it offers outstanding battery life and seamless on-device AI experiences.

Grading & condition explained

Every device we sell goes through a 40-point inspection by our in-house team in Mullingar. Worn batteries replaced, scratched screens renewed, faulty buttons fixed. Battery, display, camera, ports and speakers all tested.

Then we grade purely on cosmetics. Performance is identical across grades — the difference is how the device looks, not how it works. Every grade carries the same 12-month warranty.

New
Brand new in sealed packaging. Never used. Full original accessories and warranty.
Grade A+ — Pristine
Looks and feels new. Includes never-used returns, ex-demo units (briefly used in a shop), and factory-refurbished stock from the manufacturer. Indistinguishable from new in everyday use.
Grade A — Excellent
Refurbished and fully tested. Possible minor cosmetic marks, only noticeable on close inspection under bright light. Our most common grade and the best balance of price and condition.
Grade B — Good
Visible signs of use — scratches, nicks or wear on the casing. Cosmetic only, fully functional, biggest discount on refurbished stock.
Grade C — Fair
Heavy signs of use. Cosmetic only, fully functional. Our lowest price when available — ideal if budget matters more than appearance.

We’re straight with you on grading. If something’s a Grade B, we call it Grade B — we don’t soften the language. The grade is on every product page and the photos show the actual stock condition.

Keyboard layouts explained

Refurbished laptops come from different source markets, so the keyboard layout varies. The keys are the same physical shape; the position of punctuation and currency symbols differs. For Ireland, you want English UK (also called Irish on some units).

English UK / Irish — the Ireland default
£ on Shift+3, @ next to the Enter key, # on Shift+3 (alt). What you grew up using. Most refurbished laptops sourced from the UK and Ireland.
English US
No £ key — $ takes its place. @ moves to Shift+2. Different Enter key shape (horizontal vs L-shaped). Will type English fine; takes a few days to adjust if you’re used to UK.
German (QWERTZ)
Z and Y are swapped, ß on its own key, special characters in different spots. Will type English fine but the muscle memory is genuinely different.
French / Belgian (AZERTY)
A and Q swapped, Z and W swapped, numbers require Shift to type. Different enough that we don’t recommend unless you specifically want it.
Nordic (SE / FI / NO / DK)
QWERTY base with å, ä, ö on their own keys to the right of L. Otherwise close to English UK in feel. Easy to adjust to.
Other European (Dutch, Swiss, Spanish, Italian…)
QWERTY-based with local accent and punctuation positions. Generally fine for English typing.

Use the Keyboard Language filter in the category sidebar to narrow to the layout you want, or chat to us on WhatsApp if you need a specific layout we don’t currently have in stock.

Where does this ship from?

Every unit we sell lives in one of two places before it gets to you. We tell you up-front so you can plan around it.

Mullingar Shop
Stock sitting in our shop in Mullingar, ready to grab and ship the same day you order.
Delivery: 1–2 working days anywhere in Ireland.
Store collection: Same day — usually within an hour of order confirmation. We’ll send a text when it’s ready.
Warehouse
Stocked at one of our warehouses. QA-tested in our Mullingar workshop before it ships.
Delivery: 2–3 working days anywhere in Ireland.
Store collection: 2–3 working days (we’ll text you the moment it’s ready in Mullingar).

Either way, every device gets a 40-point inspection in our Mullingar workshop before it goes out, and carries the same 12-month warranty.

Frequently asked questions

What does refurbished mean?

A refurbished device has been professionally tested, repaired where needed, and certified to work like new. It's not a "used" device — it's a renewed one.

What warranty do I get?

Every device comes with a 12-month warranty. If anything fails during that period, we replace or refund it.

What if I change my mind?

You have 14 days from delivery to return it for a full refund — no questions asked.

How long does shipping take?

Order before 3pm Mon-Fri for next-day delivery to most of Ireland. Free shipping on orders over €100.

Can I pay in instalments?

Yes — we offer Klarna and Humm, so you can split the cost into 3 monthly payments at checkout.

Customer reviews 3,500+ on Trustpilot

Key specs

Brand Dell
Brand specific technologies Control Vault 3+, Express Charge Boost capable, HDR Camera, TNR
Condition New
Processor manufacturer AMD
Processor generation AMD Ryzen AI PRO 300 Series
Processor model PRO 350
Processor cores 8
Processor threads 16
Processor boost frequency 5 GHz
Processor frequency 2 GHz
Processor cache type L2 & L3
Neural processor unit (NPU) AMD Ryzen AI
Total processor performance up to 66 TOPs
RAM 32 GB
Internal memory type LPDDR5x-SDRAM
Memory form factor On-board
Memory layout (slots x size) 1 x 32 GB
Maximum internal memory 32 GB
Memory data transfer rate 8000 MT/s
Compatible memory cards MicroSD (TransFlash)
Discrete graphics card memory 6 GB
Discrete graphics memory type GDDR7
Total storage capacity 512 GB
Storage media SSD
Storage temperature (T-T) -40 - 65 °C
Storage relative humidity (H-H) 0 - 95%
Screen Size 16"
Front camera resolution (numeric) 2.07 MP
Front camera resolution 1920 x 1080 pixels
Market positioning Business
Operating system architecture 64-bit
Keyboard Language English UK
Keyboard backlit Yes

Display

Anti-glare screen Yes
Display brightness 400 cd/m²
Display response rise/fall 35 ms
Maximum refresh rate 60 Hz
Panel type WVA

Connectivity

Bluetooth Yes
Combo headphone/mic port Yes
Ethernet LAN Yes
Ethernet LAN (RJ-45) ports 1
Ethernet LAN data rates 10,100,1000 Mbit/s
HDMI ports quantity 1
HDMI version 2.1
Intel® Thunderbolt 4 Yes
Thunderbolt 4 ports quantity 2
Top Wi-Fi standard Wi-Fi 7 (802.11be)
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity 2
USB charging voltage 5,9,15,20 V
USB Power Delivery (USB PD) Yes
USB Type-C charging port Yes
USB Type-C required charging power (max) 96 W
USB Type-C required charging power (min) 45 W
Wi-Fi band Tri-band (2.4 GHz / 5 GHz / 6 GHz)
Wi-Fi data rate (max) 2882 Mbit/s
Wi-Fi standards 802.11a, 802.11b, 802.11g, Wi-Fi 4 (802.11n), Wi-Fi 5 (802.11ac), Wi-Fi 6E (802.11ax), Wi-Fi 7 (802.11be)
WLAN controller manufacturer MediaTek
WLAN controller model MediaTek MT7925

Camera & sensors

Audio chip Realtek ALC3329
Built-in microphone Yes
Fingerprint reader Yes
Front camera Yes
Front camera HD type Full HD
Hall sensor Yes
Number of built-in speakers 2
Number of microphones 2
Privacy camera Yes
Speaker power 2 W

Physical & graphics

Battery capacity 96 Wh
Battery recharge time 3 h
Battery technology Lithium Polymer (LiPo)
Battery voltage 11.7 V
Battery weight 351 g
Colour gamut 45%
Colour name Magnetite
Depth 256 mm
Discrete GPU manufacturer NVIDIA
Discrete graphics card model NVIDIA RTX PRO 500 Blackwell
Form factor Laptop
Height (front) 1.51 cm
Height (rear) 1.91 cm
Number of battery cells 6
On-board GPU manufacturer AMD
On-board graphics card Yes
On-board graphics card family AMD Radeon
On-board graphics card model AMD Radeon 860M
RGB colour space NTSC
SSD form factor M.2
Weight 2.08 kg
Width 358 mm

Other specs

AC adapter included No
Accelerometer Yes
Antenna type 2x2
Cable lock slot Yes
Cable lock slot type Wedge
Carbon emissions, end-of-life (kg of CO2e) 0.61
Carbon emissions, energy usage (kg of CO2e) 20.69
Carbon emissions, logistics (kg of CO2e) 3.87
Carbon emissions, manufacturing (kg of CO2e) 95.83
Card reader integrated Yes
Certified refurbished No
Contrast ratio (typical) 1000:1
Copilot+ PC Yes
Copilot key Yes
Fast charging Yes
L2 cache 8 MB
L3 cache 16 MB
ManProdNr 69YP4
Mobile network connection No
Motherboard chipset AMD SoC
Native aspect ratio 16:10
Non-ECC Yes
Non-operating altitude -15.2 - 10668 m
Non-operating shock 160 G
Non-operating vibration 1.3 G
NPU performance up to 50 TOPs
Number of SSDs installed 1
Numeric keypad Yes
NVMe Yes
Operating altitude -15.2 - 3048 m
Operating relative humidity (H-H) 10 - 90%
Operating shock 110 G
Operating temperature (T-T) 0 - 35 °C
Operating vibration 0.66 G
Optical drive type No
PAIA version GaBi version 1, 2025
Pixel density 142 ppi
Pointing device Touchpad
PowerShare Yes
Privacy type Privacy shutter
Product type Mobile workstation
SSD interface PCI Express 4.0
Total carbon footprint (kg of CO2e) 121
Trial software Activate Your Microsoft 365 For A 30 Day Trial
Trusted Platform Module (TPM) Yes
Trusted Platform Module (TPM) version 2.0
Video capturing speed 30 fps
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Refurbished, properly

What 'refurbished' means at Creative IT

40-point inspection

Every device is tested across 40+ checkpoints: battery health, display, ports, speakers, cameras, performance.

Parts replaced as needed

Worn batteries, scratched screens, faulty buttons — all replaced before sale. No shortcuts.

Refurbished in Ireland

By our in-house team in Mullingar — not a faceless overseas warehouse you can't reach.

12-month warranty

Every device backed by us. If it fails within a year, we replace or refund — no quibbles.

Our grading system

New, A+, A, B or C — performance is always the same

Every device is graded on cosmetic condition only. Internally they all hit the same performance bar — the grade just reflects how it looks. Every grade carries the same 12-month warranty.

New

Sealed

  • Brand new, in original packaging
  • Never used or opened
  • Full manufacturer accessories
A+

Pristine

  • Looks and feels new
  • Ex-demo or factory refurbished
  • Indistinguishable from new
A

Excellent

  • Near-new condition
  • Minor marks only on close inspection
  • Our most common grade
B

Good

  • Visible signs of use
  • Cosmetic only, fully functional
  • Biggest discount on refurbished
C

Fair

  • Heavy signs of use
  • Cosmetic only, fully functional
  • Lowest price when available
3,500+ Trustpilot reviews

What customers say about Creative IT

Your impact

Choosing refurbished, you're saving the planet too

Buying this device refurbished instead of new saves approximately:

  • 74kgCO₂ emissions
  • 200kgraw materials
  • 1,400Lwater
Estimates based on industry averages for refurbished consumer electronics. Source: ADEME / European Refurbishers Association.
Dell Pro Max 16 MC16255 - Copilot+ PC - AMD Ryzen AI 7 PRO - 350 / up to 5 GHz - Win 11 Pro - RTX PRO 500 Blackwell - 32 GB RAM - 512 GB SSD SED, NVMe - 16" 1920 x 1200 (Full HD Plus) - Gigabit Ethernet - Wi-Fi 7 - magnetite - BTP - with 3 Years Basic Ons 3,052.66
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