Samsung Galaxy Book5 Pro 360 – Copilot+ PC – flip design – Intel Core Ultra 7 – 256V / up to 4.8 GHz – Evo – Win 11 Pro – Intel Arc Graphics – 16 GB RAM – 512 GB SSD NVMe – 16″ AMOLED touchscreen 2880 x 1800 (WQXGA+) @ 120 Hz – Wi-Fi 7, Bluetooth – grey

4.8 / 5 on Trustpilot · 3,500+ reviews
Condition New What does this mean? → Ships from Warehouse What does this mean? → Keyboard English UK What does this mean? →
Only 4 left in stock Get it by Tuesday 9 June
SKU: WH3-11521009 Category:
2,409.57

4 in stock

Or pay 3 monthly from 804.00 with Klarna humm
  • 12-month warranty On every device
  • Free shipping On orders over €100
  • 14-day returns No questions asked
  • Tested by experts 40-point inspection
Description

Your refurbished device

Refurbished products are up to 40% cheaper than new and a far more sustainable choice. Every device comes with our 12-month warranty and a 14-day return policy — no questions asked.

Samsung Galaxy Book5 Pro 360 – Copilot+ PC – flip design – Intel Core Ultra 7 – 256V / up to 4.8 GHz – Evo – Win 11 Pro – Intel Arc Graphics – 16 GB RAM – 512 GB SSD NVMe – 16″ AMOLED touchscreen 2880 x 1800 (WQXGA+) @ 120 Hz – Wi-Fi 7, Bluetooth – grey

Power your productivity
AI is at the heart of the new Galaxy Book5 Pro 360.
Access to Copilot, Microsoft’s AI powered assistant, at the
tap of a button, supercharging your productivity. And with
Microsoft 365 Copilot get more done faster in Microsoft 365
apps, documents, and conversation.2 Connected a Galaxy
smartphone to unleash Galaxy AI features such as Live
Translate and Transcript Assist helping you break down
language barriers in real time and create meeting
transcripts instantly.

Our best display ever
Immerse yourself in exceptional picture quality,
whether in tablet or laptop mode. The Galaxy Book5 Pro 360
sets a new standard for 2-in-1 displays, boasting an antireflective,
16″ Dynamic AMOLED 2X touchscreen, 3K Super
Resolution and 20% improved graphics performance.
Combine this with the next generation of Intel® Core™ Ultra
processors and you’ve got incredibly rich colours and crystal clear
detail in all your work applications. Not only does it look
amazing, you can also drag and drop files, copy, paste and
navigate intuitively, just like you would on any other tablet.
And thanks to the anti-reflective screen, you can do all this
even in direct sunlight.

A flexible fortress
Your ideas, data and contacts are in safe hands. Wherever you go with your Galaxy Book5 Pro 360, you go with peace of mind–because
you’re protected by multiple layers of reliable security. As Microsoft Secured Core is shielding your operating system and apps,
Intel® chip security will be defending the integrity of your hardware. Military-grade Samsung Knox adds an extra layer of reliable
security. Say goodbye to malicious threats and hello to a flexible fortress of security.

Elevate your presence
Look and feel like a real pro in all your video calls, thanks to Windows Studio Effects powered by the Galaxy Book5 Pro 360’s built-in NPU. Studio Effects helps creates true-to-life video call experiences and gives you the option to apply extra effects. That means you can blur your surroundings, eliminate background noises, auto-frame your face and apply flashier effects effortlessly. Better yet, you don’t need to worry about maintaining eye contact. AI can ensure you always look attentive, even if you’re looking away to check notes or answer an urgent message.

Premium portability for the pros
Be the envy of the professional world with a 2-in-1 device designed to be as stunning as it is versatile. Your Galaxy Book5 Pro 360 features a seamless, fluid 360-degree hinge, allowing you to use your device as either a laptop or a tablet. You could start your day in the office, writing up reports or entering data, then take it out into the field to make handwritten notes and sketches using the super-responsive S Pen.
And no matter where you take it, you’re sure to impress, thanks to sleek lines, a strong aluminium chassis and a luxurious Grey finish.

Take charge, on just one charge
Sketch, write and tick off your to-do list, with a 16% increase in multi-core performance that won’t compromise your battery life.6
The NPU-enabled AI in your Galaxy Book5 Pro 360 is smart about battery, helping you manage your consumption for peak efficiency. So it’ll keep you going for far longer, not to mention keep your device cooler. That means you get to stay on top of all your tasks, targets and timelines—and catch up on your favourite show on the train home.

Grading & condition explained

Every device we sell goes through a 40-point inspection by our in-house team in Mullingar. Worn batteries replaced, scratched screens renewed, faulty buttons fixed. Battery, display, camera, ports and speakers all tested.

Then we grade purely on cosmetics. Performance is identical across grades — the difference is how the device looks, not how it works. Every grade carries the same 12-month warranty.

New
Brand new in sealed packaging. Never used. Full original accessories and warranty.
Grade A+ — Pristine
Looks and feels new. Includes never-used returns, ex-demo units (briefly used in a shop), and factory-refurbished stock from the manufacturer. Indistinguishable from new in everyday use.
Grade A — Excellent
Refurbished and fully tested. Possible minor cosmetic marks, only noticeable on close inspection under bright light. Our most common grade and the best balance of price and condition.
Grade B — Good
Visible signs of use — scratches, nicks or wear on the casing. Cosmetic only, fully functional, biggest discount on refurbished stock.
Grade C — Fair
Heavy signs of use. Cosmetic only, fully functional. Our lowest price when available — ideal if budget matters more than appearance.

We’re straight with you on grading. If something’s a Grade B, we call it Grade B — we don’t soften the language. The grade is on every product page and the photos show the actual stock condition.

Keyboard layouts explained

Refurbished laptops come from different source markets, so the keyboard layout varies. The keys are the same physical shape; the position of punctuation and currency symbols differs. For Ireland, you want English UK (also called Irish on some units).

English UK / Irish — the Ireland default
£ on Shift+3, @ next to the Enter key, # on Shift+3 (alt). What you grew up using. Most refurbished laptops sourced from the UK and Ireland.
English US
No £ key — $ takes its place. @ moves to Shift+2. Different Enter key shape (horizontal vs L-shaped). Will type English fine; takes a few days to adjust if you’re used to UK.
German (QWERTZ)
Z and Y are swapped, ß on its own key, special characters in different spots. Will type English fine but the muscle memory is genuinely different.
French / Belgian (AZERTY)
A and Q swapped, Z and W swapped, numbers require Shift to type. Different enough that we don’t recommend unless you specifically want it.
Nordic (SE / FI / NO / DK)
QWERTY base with å, ä, ö on their own keys to the right of L. Otherwise close to English UK in feel. Easy to adjust to.
Other European (Dutch, Swiss, Spanish, Italian…)
QWERTY-based with local accent and punctuation positions. Generally fine for English typing.

Use the Keyboard Language filter in the category sidebar to narrow to the layout you want, or chat to us on WhatsApp if you need a specific layout we don’t currently have in stock.

Where does this ship from?

Every unit we sell lives in one of two places before it gets to you. We tell you up-front so you can plan around it.

Mullingar Shop
Stock sitting in our shop in Mullingar, ready to grab and ship the same day you order.
Delivery: 1–2 working days anywhere in Ireland.
Store collection: Same day — usually within an hour of order confirmation. We’ll send a text when it’s ready.
Warehouse
Stocked at one of our warehouses. QA-tested in our Mullingar workshop before it ships.
Delivery: 2–3 working days anywhere in Ireland.
Store collection: 2–3 working days (we’ll text you the moment it’s ready in Mullingar).

Either way, every device gets a 40-point inspection in our Mullingar workshop before it goes out, and carries the same 12-month warranty.

Frequently asked questions

What does refurbished mean?

A refurbished device has been professionally tested, repaired where needed, and certified to work like new. It's not a "used" device — it's a renewed one.

What warranty do I get?

Every device comes with a 12-month warranty. If anything fails during that period, we replace or refund it.

What if I change my mind?

You have 14 days from delivery to return it for a full refund — no questions asked.

How long does shipping take?

Order before 3pm Mon-Fri for next-day delivery to most of Ireland. Free shipping on orders over €100.

Can I pay in instalments?

Yes — we offer Klarna and Humm, so you can split the cost into 3 monthly payments at checkout.

Customer reviews 3,500+ on Trustpilot

Key specs

Brand Samsung
Condition New
Processor manufacturer Intel
Processor generation Intel Core Ultra (Series 2)
Processor model 256V
Processor cores 8
Processor threads 8
Processor boost frequency 4.8 GHz
Processor frequency 2.2 GHz
Processor cache 12 MB
Processor cache type Smart Cache
Neural processor unit (NPU) Intel AI Boost
RAM 16 GB
Internal memory type LPDDR5x-SDRAM
Memory form factor On-package
Total storage capacity 512 GB
Storage media SSD
Screen Size 16"
Market positioning Business
Operating system architecture 64-bit
Keyboard Language English UK

Display

Display technology marketing name Super AMOLED Plus
Foldable display No
Panel type AMOLED
Touchscreen Yes

Connectivity

Bluetooth Yes
Bluetooth version 5.4
HDMI ports quantity 1
HDMI version 1.4
Stylus pen support Yes
Top Wi-Fi standard Wi-Fi 7 (802.11be)
USB 3.2 Gen 2 (3.1 Gen 2) Type-A ports quantity 1
USB 3.2 Gen 2 (3.1 Gen 2) Type-C ports quantity 2
USB Type-C charging port Yes
Windows Studio effects support Yes

Camera & sensors

Fingerprint reader Yes
Front camera Yes
Front camera HD type Full HD

Physical & graphics

Dedicated Graphics No
Form factor 2-in-1
Height 12.8 mm
Housing material Aluminium
On-board graphics card Yes
On-board graphics card model Intel Arc Graphics
Weight 1.69 kg

Other specs

AC adapter power 65 W
Copilot+ PC Yes
Country of origin Vietnam
Introduction year 2024
Low Power Efficient-core Base Frequency 2.2 MHz
Low Power Efficient-core Max Turbo Frequency 3.7 GHz
Low Power Efficient-cores 4
ManProdNr NP964QHA-KA1UK
Mobile network connection No
NPU performance up to 47 TOPs
Number of SSDs installed 1
Performance-core base frequency 2.2 GHz
Performance-core Max Turbo Frequency 4.8 GHz
Performance cores 4
Product type Hybrid (2-in-1)
Refurbished No
Repairability index 8.7
Rugged design No
Trusted Platform Module (TPM) Yes
Trusted Platform Module (TPM) version 2.0
Windows Hello Yes
Not ready to buy yet? Join 5,000+ Irish shoppers getting €15 off their first order, weekly stock alerts, and grade-A drops before they sell out.

No spam, unsubscribe any time. Code applies to your first order over €99.

Refurbished, properly

What 'refurbished' means at Creative IT

40-point inspection

Every device is tested across 40+ checkpoints: battery health, display, ports, speakers, cameras, performance.

Parts replaced as needed

Worn batteries, scratched screens, faulty buttons — all replaced before sale. No shortcuts.

Refurbished in Ireland

By our in-house team in Mullingar — not a faceless overseas warehouse you can't reach.

12-month warranty

Every device backed by us. If it fails within a year, we replace or refund — no quibbles.

Our grading system

New, A+, A, B or C — performance is always the same

Every device is graded on cosmetic condition only. Internally they all hit the same performance bar — the grade just reflects how it looks. Every grade carries the same 12-month warranty.

New

Sealed

  • Brand new, in original packaging
  • Never used or opened
  • Full manufacturer accessories
A+

Pristine

  • Looks and feels new
  • Ex-demo or factory refurbished
  • Indistinguishable from new
A

Excellent

  • Near-new condition
  • Minor marks only on close inspection
  • Our most common grade
B

Good

  • Visible signs of use
  • Cosmetic only, fully functional
  • Biggest discount on refurbished
C

Fair

  • Heavy signs of use
  • Cosmetic only, fully functional
  • Lowest price when available
3,500+ Trustpilot reviews

What customers say about Creative IT

Your impact

Choosing refurbished, you're saving the planet too

Buying this device refurbished instead of new saves approximately:

  • 74kgCO₂ emissions
  • 200kgraw materials
  • 1,400Lwater
Estimates based on industry averages for refurbished consumer electronics. Source: ADEME / European Refurbishers Association.
Samsung Galaxy Book5 Pro 360 - Copilot+ PC - flip design - Intel Core Ultra 7 - 256V / up to 4.8 GHz - Evo - Win 11 Pro - Intel Arc Graphics - 16 GB RAM - 512 GB SSD NVMe - 16" AMOLED touchscreen 2880 x 1800 (WQXGA+) @ 120 Hz - Wi-Fi 7, Bluetooth - grey 2,409.57
Add to cart