Sale

HP ZBook Firefly 16 G10 i7-1355U | 16GB2 | 512M2 | 16″ WUXGA Windows 11 Pro | WLAN | BT | CAM | FPR | Nvidia RTX A500 4GB

4.8 / 5 on Trustpilot · 3,500+ reviews
Condition New What does this mean? →
Out of stock Notify me when back →
SKU: 2388343N1 Category:
Original price was: €2,339.00.Current price is: €2,109.00.
Save €230.00 (10%) vs new

Out of stock

Or pay 3 monthly from €703.00 with Klarna humm
  • 12-month warranty On every device
  • Free shipping On orders over €100
  • 14-day returns No questions asked
  • Tested by experts 40-point inspection
Description

Your refurbished device

Refurbished products are up to 40% cheaper than new and a far more sustainable choice. Every device comes with our 12-month warranty and a 14-day return policy — no questions asked.

HP ZBook Firefly 16 G10 i7-1355U | 16GB2 | 512M2 | 16″ WUXGA Windows 11 Pro | WLAN | BT | CAM | FPR | Nvidia RTX A500 4GB

Step up performance. Not size
Pro-level performance combines with true mobility in this amazingly sleek and powerful laptop. Stay productive wherever you’re working with integrated or discrete graphics and processor, AI-enhancing webcam and audio, and a stunning display—everything you need to collaborate and manage projects anywhere.

Grading & condition explained

Every device we sell goes through a 40-point inspection by our in-house team in Mullingar. Worn batteries replaced, scratched screens renewed, faulty buttons fixed. Battery, display, camera, ports and speakers all tested.

Then we grade purely on cosmetics. Performance is identical across grades — the difference is how the device looks, not how it works. Every grade carries the same 12-month warranty.

New
Brand new in sealed packaging. Never used. Full original accessories and warranty.
Grade A+ — Pristine
Looks and feels new. Includes never-used returns, ex-demo units (briefly used in a shop), and factory-refurbished stock from the manufacturer. Indistinguishable from new in everyday use.
Grade A — Excellent
Refurbished and fully tested. Possible minor cosmetic marks, only noticeable on close inspection under bright light. Our most common grade and the best balance of price and condition.
Grade B — Good
Visible signs of use — scratches, nicks or wear on the casing. Cosmetic only, fully functional, biggest discount on refurbished stock.
Grade C — Fair
Heavy signs of use. Cosmetic only, fully functional. Our lowest price when available — ideal if budget matters more than appearance.

We’re straight with you on grading. If something’s a Grade B, we call it Grade B — we don’t soften the language. The grade is on every product page and the photos show the actual stock condition.

Frequently asked questions

What does refurbished mean?

A refurbished device has been professionally tested, repaired where needed, and certified to work like new. It's not a "used" device — it's a renewed one.

What warranty do I get?

Every device comes with a 12-month warranty. If anything fails during that period, we replace or refund it.

What if I change my mind?

You have 14 days from delivery to return it for a full refund — no questions asked.

How long does shipping take?

Order before 3pm Mon-Fri for next-day delivery to most of Ireland. Free shipping on orders over €100.

Can I pay in instalments?

Yes — we offer Klarna and Humm, so you can split the cost into 3 monthly payments at checkout.

Customer reviews 3,500+ on Trustpilot
Discrete graphics adapter Yes
Brand HP
Total storage capacity 512 GB
Bluetooth version Yes
Condition New
Product series ZBook Firefly 16 G10
Built-in camera Yes
Display resolution 1920 x 1200 pixels
RAM 16 GB
Touchscreen No
Operating system installed Windows 11 Pro
Storage media SSD
Processor family Intel® Core™ i7
Discrete graphics adapter model Nvidia RTX A500 4GB
Screen Size 16"
Keyboard layout English UK
SIM card capability No
Processor model i7-1355U
Wi-Fi standards Wi-Fi 6E (802.11ax)
Battery technology Lithium Polymer (LiPo)
Motherboard chipset Intel SoC
Pointing device Clickpad
Audio system B&O PLAY
Memory slots 2x SO-DIMM
AC adapter power 110 W
Display diagonal 40.6 cm (16")
Numeric keypad Yes
Keyboard special features Resistente a derrames
Processor manufacturer Intel
Number of battery cells 6
Cable lock slot Yes
Maximum internal memory 64 GB
Height 19.9 mm
Antenna type 2x2
Width 358.7 mm
Depth 250.9 mm
Number of built-in speakers 2
Pre-installed software Bing search for IE11; HP Hotkey Support; HP Noise Cancellation Software; HP Performance Advisor; HP Recovery Manager; HP Support Assistant; Native Miracast support; HP Connection Optimizer; myHP; HP PC Hardware Diagnostics UEFI; HP PC Hardware Diagnostics Windows; HP Privacy Settings; HP Programmable Key; HP QuickDrop; HP Touchpoint Customizer; HP Services Scan; HP Anyware; Microsoft 365 and Office (sold separately and Internet access required for activation)
Speakers manufacturer Bang & Olufsen
Non-ECC Yes
Trusted Platform Module (TPM) Yes
Fingerprint reader Yes
Package depth 69 mm
Package height 345 mm
Package width 552 mm
Display diagonal (metric) 40.6 cm
Fast charging Yes
SSD interface PCI Express
Processor cores 10
Password protection type BIOS, Power on, User
Number of microphones 2
Processor threads 12
Number of SSDs installed 1
Full-size keyboard Yes
Memory channels Dual-channel
Processor boost frequency 5 GHz
Spill-resistant keyboard Yes
On-board graphics card model Intel Iris Xe Graphics
Discrete graphics card model NVIDIA RTX A500
Discrete graphics memory type GDDR6
Number of discrete graphics cards 1
Combo headphone/mic port Yes
On-board graphics card Yes
Processor cache 12 MB
Number of speakers 2
CPU configuration (max) 1
Trusted Platform Module (TPM) version 2.0
Anti-glare screen Yes
Keyboard backlit Yes
Memory layout (slots x size) 2 x 8 GB
Front camera Yes
Front camera resolution (numeric) 5 MP
USB Sleep-and-Charge Yes
USB Sleep-and-Charge ports 2
Colour gamut 100%
Password protection Yes
Discrete graphics card memory 4 GB
Configurable TDP-down 12 W
Processor cache type L3
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity 2
Harmonized System (HS) code 8471300000
Top Wi-Fi standard Wi-Fi 6E (802.11ax)
WLAN controller model Intel Wi-Fi 6E AX211
Discrete graphics card Yes
On-board graphics card family Intel Iris Xe Graphics
USB Type-C DisplayPort Alternate Mode Yes
Keyboard included Yes
USB Power Delivery Yes
HP Security tools HP Sure Click; HP Secure Erase; HP Manageability Integration Kit; HP Sure Sense; HP BIOSphere Gen6; HP Sure Start Gen6; MS Bitlocker Encryption; Nano Security Lock Slot; HP Image Assistant Gen4.6; HP TPM Configuration Utility; HP Sure Run Gen4; HP Client Security Manager Gen7; HP Sure Recover Gen4 with Embedded Reimaging; Secured-core PC capable; TPM 2.0 Embedded Security Chip; Infineon SLB9670; Camera privacy shutter
Fast charging time (50%) 30 min
HP Support Assistant Yes
HP Management tools HP Client Catalog; HP Power Manager; HP Client Management Script Library (download); HP Driver Packs (download); HP Image Assistant Gen5 (download); HP Patch Assistant (download); HP Cloud Recovery; HP Connect for Microsoft Endpoint Manager
Front camera HD type HD
Infrared (IR) camera Yes
HP segment Business
Charging port type USB Type-C
Total SSDs capacity 512 GB
Discrete GPU manufacturer NVIDIA
WLAN controller manufacturer Intel
RGB colour space sRGB
Input device model Teclado silencioso HP Premium
Sustainability compliance Yes
Sustainability certificates TCO
Sustainable technologies and materials Low Halogen; Bulk packaging available; External power supply 90% efficiency; Molded paper pulp cushion inside box is 100% sustainably sourced and recyclable; Outside box and corrugated cushions are 100% sustainably sourced and recyclable; 60% post-consumer recycled plastic
Processor generation 13th gen Intel® Core™ i7
On-board GPU manufacturer Intel
HP GTIN (EAN/UPC) 196786349690
Refurbished, properly

What 'refurbished' means at Creative IT

40-point inspection

Every device is tested across 40+ checkpoints: battery health, display, ports, speakers, cameras, performance.

Parts replaced as needed

Worn batteries, scratched screens, faulty buttons — all replaced before sale. No shortcuts.

Refurbished in Ireland

By our in-house team in Mullingar — not a faceless overseas warehouse you can't reach.

12-month warranty

Every device backed by us. If it fails within a year, we replace or refund — no quibbles.

Our grading system

A, B, or C — performance is always the same

Every device is graded on cosmetic condition only. Internally they all hit the same performance bar — the grade just reflects how it looks.

A

Excellent

  • Near-new condition
  • No visible signs of use
  • Battery health 90%+
B

Very Good

  • Minor signs of use
  • Barely noticeable from arm's length
  • Battery health 85%+
C

Good

  • Visible signs of use
  • Fully functional, best value
  • Battery health 80%+
3,500+ Trustpilot reviews

What customers say about Creative IT

Trustpilot
Your impact

Choosing refurbished, you're saving the planet too

Buying this device refurbished instead of new saves approximately:

  • 74kgCO₂ emissions
  • 200kgraw materials
  • 1,400Lwater
Estimates based on industry averages for refurbished consumer electronics. Source: ADEME / European Refurbishers Association.

You might also like

Related products