Nope! You can just bring in your computer to our shop, no appointment necessary. We operate on a first come first serve basis, but we do offer Rush Service if you need your computer back right away. We only need appointments for call outs.

For desktop computers, all you need to bring in is the tower (cables, monitors, keyboards, and mice are not needed).

For laptops, please be sure to bring in the charger. We do not need your laptop case.

Also, if you are having a problem with a specific device (ex. your computer speakers aren’t working) please bring in that device.

If you bring in your computer to our shop, our basic diagnosis is FREE! You drop off your computer and we will call you with a diagnosis. If your issue does not fit under our free basic diagnosis you will be notified and we will do our best to give you an upfront cost of the diagnostic fee.

Yes of course! We specialize in supporting small to medium sized businesses in all of their technology needs. We can do everything from the ground up if you are moving into a new office (running network cables and more) or we can maintain your current computers and network.

It depends on the issue (and how busy we are) but most repairs are done within 3-5 business days and sometimes even sooner! Advanced hardware repairs or repairs that require custom ordered parts can take longer depending on the severity of the issue. We take pride in having extremely fast turn-around and in many cases we have fixed our customers computers on the spot for them. All or our repairs are done “in house” to ensure the fastest turnaround time possible.

The computers that come into our operating room are worked on in a “first come first serve” basis. If your issue requires immediate attention we offer Emergency Rush Service for an additional fee. This services lets you “cut the line” and we work to fix you computer immediately.

Yes, we work on Mac Laptops and Desktops for both hardware and software issues. We can even make Macs and PC’s work together in your network.

Yes, we are a full service laptop repair center. We can fix your laptop power jack if it is loose, replace dead laptop screens, and replace broken hinges, or order any parts (ex. batteries, chargers, etc.) you may need.

There is no need to back up your data before you take your device in for repair as we look after all of this for you. Even if we reinstall your laptop we will back up your data first and but it back on after (this will not effect the performance of your machine).

If you take your laptop in for repair and the hard drive is faulty it is possible that data may not recoverable. This is determined on a case by case basis.