Reviews

Warranty

Welcome to our Creative IT, where we offer a wide range of high-quality refurbished iPhones at an affordable price. We understand the importance of having a reliable phone, which is why we offer a 12-month warranty for all our refurbished iPhones.

Our warranty covers any manufacturing defects that may occur within the first 12 months of purchase. This includes issues such as malfunctioning software, faulty buttons, or any other defects that may arise during normal usage. However, it is important to note that the warranty does not cover any physical damage that may occur to the phone, such as cracked screens, water damage, or any other physical damage caused by the user.

If you are not satisfied with your refurbished iPhone within the first 30 days of purchase, we offer free returns. Simply contact our customer service team and we will arrange for the return and refund of your phone.

After the 30-day period, our warranty policy shifts to a return-to-base warranty. This means that if your phone experiences any issues covered by our warranty, you will need to send it back to us for repair or replacement. We will return the phone to you once it has been repaired or replaced.

At Creative IT, we take pride in our commitment to quality and customer satisfaction. We stand behind our products and our warranty, and we are confident that you will be completely satisfied with your refurbished iPhone purchase.

What does the warranty cover?

• If it stops working, we will fix it.
• If it can’t be fixed, we’ll replace it.
• Dedicated Irish helpline.

What is not covered under warranty?

• The product must be returned in the same condition it was supplied.
• Accidental damage (including liquid damage) will void your warranty.
• If your device has been tampered with or repaired by a third party the warranty will be voided.

For full warranty information please follow this link

Delivery

We offer reliable and fast delivery options to ensure that your order is delivered to you as quickly as possible.

Our delivery options include standard and express delivery. Standard delivery usually takes 3-5 business days, while express delivery takes 1-2 business days. The exact delivery time will depend on your location and the delivery option you choose.

Please note that our delivery services are available only on business days, and we do not ship on weekends or holidays.

Once your order has been shipped, we will send you a confirmation email with your tracking information. This will allow you to track your order and know exactly when it will be delivered to your doorstep.

Please ensure that you provide accurate delivery information, including your address, Eircode, and phone number, to ensure that your order is delivered to you without any issues.

If you have any questions about our delivery options or require any assistance with your order, please do not hesitate to contact our customer service team, and we will be happy to assist you.

What's included?